Earthfare brand logo
My Account
My Basket
Site Search
Find us

Free delivery & collection over £50

Refunds & Returns

Earthfare
4.5
Based on 72 reviews
powered by Google
Paul SerryPaul Serry
01:45 19 Sep 23
Deepa ThukralDeepa Thukral
21:46 13 Sep 23
James MacGillivrayJames MacGillivray
20:34 10 Aug 23
These guys are the hub of Glastonbury for supporting local organic and sprayfree growers of fresh vegetables, fruits and other fringe items. They stock a big range of Riverford Organic produce delivered fresh from Devon. They've got the pantry sorted with everything you need from breakfast cereals, coffee, vegan milks, cows milk, chocolate to crisps, cheeses to Sauerkraut. We bought the vegetarian sausage rolls which were great. They have another savoury selection in the display fridge but don't warm them up for you - I tried eating the Potato cakes and they weren't good cold. I took them home and heated them up and were way better. They gave a deal going where you can buy 3 for 5 pounds which was pretty good value. The takeaway coffee was good - we ended up walking down the road to the church grounds and sat in there to munch on our goodies before hitting some of the crystal shops and clothing boutiques. It makes for a good day out when you can good coffee, organic food and chilled out vibes meandering around the streets of Glastonbury!
Richard SandwellRichard Sandwell
20:42 05 Aug 23
This place was great to buy nice local produce like the Pennard Organic Mead I enjoyed for Lammas. A great choice of natural soaps, lots of yummy foody treats, this is well worth a visit and a good browe.
Kate BullockKate Bullock
15:58 03 Jun 23
Amazing selection of wholefoods and other 'health' foods and supplements. One of the best wholefood shops in the south west
Free spiritFree spirit
10:34 26 May 23
This shop is increable.The staff are very helpful. I was given good advice regarding supplements.
Myra ChampeneyMyra Champeney
14:47 23 Mar 23
I love this shop and would have given 10 stars if I could! Very friendly, knowledgable and helpful staff, top quality food. I am sad that your Portishead store has closed as that was much nearer for me. I will now resume my fortnightly trip from Clevedon to your lovely shop. Thank you to all of you. Best wishes Myra.
wranianwranian
02:09 02 Dec 22
This must be one of the biggest and if not one of the best organic food stores in the UK. A real beacon for Glastonbury.
bihag patelbihag patel
14:51 01 Dec 22
bought muldwine for a £2 very nice the chap was very friendly and so were all the staff and didn't feel ripped off as in bath.
Della WilmotDella Wilmot
09:39 30 Aug 22
Love it in here, staff are super friendly and there's a great selection of stuff at reasonable prices. Live in London but always make sure I come here when I am in Glastonbury to stock up on soaps, vegan chocolate and other lovely bits. The sausage rolls are fab too.
Joe HetheringtonJoe Hetherington
11:09 11 Sep 21
Amazing variety of products, alternatives and essentials. Was really cool just to browse actual vegan products rather than buying all online (we don't have anything similar to this where we live!) On top of that the samosa from the bakery at the back was to die for!
Lily-Ela ButlerLily-Ela Butler
09:42 29 Apr 21
Love this shop, I come here for a lot of my organic supplies. Great range of foods. I particularly like how they have a lot of ready to eat food aswell can highly recommend the Fritata. I also really like their range of toiletries, it's the only place I will buy my shampoo bars from, Great value compared to other brands. Very helpful and friendly staff too. It's good to see they are trying to follow covid guidelines, but there did seem to still be a lot of people especially families not wearing masks or distancing
js_loader

We hope you love your order and our teams fab customer service but if something isn’t quite up to scratch please let us know so that we can continue to improve! Email us at hello@earthfare.co.uk or fill out our Contact Us form here.

Home Deliveries – 14 Day Returns

If you change your mind about any non-perishable items in your order you have 14 days from the day that you, or a third party on your behalf, receive your order to notify us of a return and a further 14 days to return the item to us. In the unfortunate case of items arriving broken or damaged please inform us within 24h of receipt. Email us at: deliveries@earthfare.co.uk with a photo of the packaging and we will get it replaced for you. Any incorrect items sent by us will be replaced by the next working day once a photo has been received.

You are responsible for the cost of your return unless an item is faulty or our error.

Returns can be mailed to: Earthfare, 45 High Street, Glastonbury, Somerset, BA6 9DS Please include your name, order number and reason for return inside the return parcel. Prior to mailing your return you must inform us by emailing deliveries@earthfare.co.uk.

Once your items arrive in-store a refund will be processed via your original payment method, please allow 5-7 days for this to be processed. Please note items are returned at your own risk and cost unless faulty or due to our error. We highly recommend sending return parcels via a tracked delivery method with proof of postage. We are unable to refund or replace items that fail to arrive with us. Returns must be packaged in a way that ensures they are not damaged, items damaged due to poor packaging are your own expense.

Click and Collect Orders

At collection we will check your order, together with you, to make sure it’s all up to scratch. Any exchanges you’d like on fresh produce need to be communicated within 24 hours of collection by telephone or email us at: deliveries@earthfare.co.uk. Exchanges after 24 hours are at the managers discretion so please speak to one of our in-store team.

Eligible items must be returned in a saleable condition, unused, with it’s original packaging and security tags etc. You are responsible for the cost of your return/exchange.

Exceptions

Some items aren’t eligible for a return and refund for example:

  • Perishable items such as flowers or food
  • Any personalised or custom-made items
  • Hygiene items where the seal is broken

Our returns policy does not affect your statutory rights.

Product Categories:

Earthfare’s handy newsletter

Get updates on recipes, offers, new products and more…

0
    0
    Your Cart
    Your cart is emptyReturn to Shop